Privacy Policy

Last Updated: August 17, 2026

At BioPeak Pharma, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit our website, place an order, contact us, or otherwise interact with our services, and how that information may be used.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you use our website, we may collect information such as:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping information

  • Order details

  • Account information, where accounts are available

  • Information you provide when contacting customer support

  • Website usage and technical information

  • IP address and browser or device information

  • Information collected through cookies and similar technologies

We only request information that is reasonably necessary for providing our website, processing orders, communicating with customers, improving our services, or meeting applicable legal and regulatory requirements.

2. How We Use Your Information

Information collected through our website may be used to:

  • Process and fulfil orders

  • Provide shipping and delivery updates

  • Respond to enquiries and customer-support requests

  • Maintain and manage customer accounts

  • Communicate important information about orders or our services

  • Improve website functionality and user experience

  • Understand how visitors use our website

  • Prevent fraud, misuse, or unauthorised activity

  • Maintain website security

  • Meet applicable legal obligations

We do not use personal information to make unsupported medical claims or to suggest that research products are intended for human use.

3. Payment Information

When you make a purchase, payment information may be processed by third-party payment providers. Depending on the payment method used, BioPeak Pharma may not directly receive or store complete payment-card information.

Payment providers may collect and process information according to their own privacy policies and terms. We recommend reviewing the privacy information provided by the payment service used during checkout.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide essential website functionality, remember preferences, understand website traffic, and improve the user experience.

Cookies may include:

Essential cookies — Used for core website functions such as navigation, shopping-cart functionality, security, and checkout.

Analytics cookies — May help us understand how visitors interact with the website.

Preference cookies — May remember certain choices made while using the website.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies.

You can also adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

5. Information Sharing

We do not sell personal information simply for the purpose of selling personal information.

We may share information with carefully selected service providers when necessary to operate our business. These may include providers involved in:

  • Website hosting

  • Payment processing

  • Order fulfilment

  • Shipping and delivery

  • Customer support

  • Website analytics

  • Security and fraud prevention

  • Information technology services

These providers should only receive information reasonably necessary to perform the services they provide.

We may also disclose information where required by law, legal process, court order, or where disclosure is reasonably necessary to protect our rights, customers, website, or business.

6. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. You should therefore understand that information transmitted over the internet may carry inherent security risks.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining appropriate business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

8. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how your personal information is used

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of certain personal information

  • Opt out of certain marketing communications

Some rights may be subject to legal limitations or exceptions.

To make a privacy-related request, please contact us using the details provided on our Contact Us page.

9. Marketing Communications

If you choose to receive promotional emails or other marketing communications from us, you may unsubscribe at any time by following the unsubscribe instructions included in the communication.

Transactional and service-related communications, such as order confirmations, shipping notifications, or important account information, may still be sent when necessary to provide the requested service.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

BioPeak Pharma is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

11. Children’s Privacy

Our website is not intended for children.

We do not knowingly seek to collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that appropriate steps can be considered.

12. International Visitors

If you access our website from outside the country in which our business operates, your information may be processed or stored in another jurisdiction.

Privacy and data-protection laws can differ between countries. Where applicable, we will take reasonable steps to handle personal information in accordance with relevant legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

When changes are made, the updated version will be posted on this page together with a revised Last Updated date.

We encourage visitors to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact BioPeak Pharma through the contact information provided on our website.

BioPeak Pharma
Website: biopeakphama.com